Improve your home's energy efficiency with Flex Smart+ -- now with support from Rheem water heaters!

Rheem demand response-ready water heaters are now supported by PSE’s Flex program! As a Bainbridge Island resident, you can enroll your water heater in Flex Smart+ to participate in PSE’s Flex events. Earn a $20 enrollment reward, $20 for each year you stay enrolled, and an extra $75 enrollment bonus for being a Bainbridge Island participant!

During a Flex event, PSE will signal your water heater to temporarily pause heating and reduce stress on the grid. It’s unlikely you’ll notice a change at all, since modern water heaters are well-insulated and can store hot water for several hours without power. Participation is voluntary, and you can opt out of Flex events by adjusting settings on your equipment manually if needed.

Have a Rheem water heater and want to enroll in Flex Smart+? 

any Rheem water heaters are now able to connect directly to PSE’s program through your home WiFi! Visit pse.com/flexwaterheaters to enroll your water heater and participate in Flex Smart+ during Flex events. If you need assistance determining if your water heater is compatible, contact us at 1-833-203-1947 or flexsmartplus@pse.com, or visit rheem.com/demand-response/. For those that aren’t compatible, contact us to inquire about a free Smart Water Link.

Don’t have a Rheem water heater and want to participate? 

Most heat pump or electric storage water heaters manufactured after January 2023 can be connected to our program with a Smart Water Link (e.g. SkyCentrics EcoPort module or similar). Just connect a free module, provided by PSE, to your existing water heater to start earning rewards. It’s easy to install and connects to your home WiFi.

Call or email us with your water heater’s make and model to confirm compatibility and request your free Smart Water Link.

Time for an upgrade?

If your current standard electric storage water heater isn’t compatible, you may be eligible for $1,650 off a conversion to a new energy-efficient heat pump water heater when you work with a PSE-qualified contractor — and they’ll install the Smart Water Link during the process!

By participating in Flex Smart+, you’re helping make Bainbridge Island’s energy grid more resilient, reducing peak demand, and supporting a cleaner energy future — all while earning rewards.

Want to learn more? Reach us at 1-833-203-1947 or email flexsmartplus@pse.com and we’re happy to answer any questions!