There’s a science to restoring customers as quickly and efficiently as possible. We start as close to the source of generation as we can and work our way down the transmission lines to the smaller distribution circuits that feed communities and neighborhoods. Why? Because until we’ve found and repaired the damage to our large transmission lines we won’t know the extent of the damage further down the line. This method also ensures that the largest amount of customers have their power restored as quickly as possible. We also prioritize essential services, such as hospitals, water systems, energy and transportation.